cb998 Terms & Conditions

1 General Introduction & Acceptance

These Terms and Conditions ("Terms") form a legal agreement between cb998 ("we", "our", "platform") and every individual who uses this website ("you", "user"). By accessing the cb998 platform, creating an account, or using any of its services, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, please refrain from using this platform.

cb998 reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

2 Account Registration & Eligibility

2.1 Registration Eligibility

To open an account on cb998, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not a resident of any region where online gaming is legally prohibited.
• You are not enrolled in any active self-exclusion program.
• You are providing complete and accurate information at the time of registration.

2.2 One Account Policy

Each user may operate only one account. If the same person holds multiple accounts, all of them may be closed and any funds held may be forfeited.

2.3 Account Security

Keeping your username and password confidential is entirely your responsibility. You are accountable for all activity carried out through your account. If you become aware of any unauthorized access, notify our support team immediately.

3 Deposits, Withdrawals & Payments

3.1 Accepted Payment Methods

cb998 currently supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks). Please use only the listed methods.

3.2 Deposit Limits

3.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. For bank transfers, the bank's own processing time may apply.

3.4 Verification

Before processing a withdrawal, cb998 reserves the right to verify your identity and payment method. You may be asked to submit a national ID card or other valid documents. Large withdrawals may be delayed until verification is complete.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

cb998 offers new members a 100% bonus on their first deposit, up to ৳10,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 → maximum ৳10,000 bonus → total balance ৳32,000.

4.2 Wagering Requirements

Before withdrawing bonus funds, a 15x wagering requirement must be completed. Wagering is calculated on the bonus amount only, not on the deposit.

4.3 Bonus Usage Terms

• Each user may claim the benefit of each promotion only once.
• Bonuses may only be used on specific games on the cb998 platform.
• Bonuses cannot be transferred to another account.
• cb998 reserves the right to withdraw or modify any bonus at its discretion.

5 VIP Program & Cashback

cb998's VIP program has four tiers. The weekly cashback benefit differs at each tier:

Tier upgrades are based on your activity and consistency on the platform. Cashback is credited to your account automatically every week.

6 Prohibited Activities & Account Suspension

6.1 Prohibited Activities

The following activities are strictly prohibited:

• Creating an account using false or misleading information.
• Operating multiple accounts or using another person's account.
• Attempting to claim bonus or promotional benefits through fraudulent means.
• Using software or algorithms to place automated bets.
• Money laundering or any other illegal financial activity.
• Intentionally exploiting errors or bugs in the platform's systems.
• Threatening or inappropriate behavior toward other users or staff.

6.2 Account Suspension Measures

In the event of any breach of the above rules, cb998 reserves the right to temporarily or permanently close the account and forfeit any funds held in it, without prior notice.

7 Game Rules

7.1 General Gaming Policy

All games displayed on cb998 are operated by third-party software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, and others). Each game's own rules apply and can be viewed within the game interface.

7.2 Fair Play

cb998 is committed to ensuring a fair gaming environment. Game outcomes are determined by Random Number Generator (RNG) technology, which is tested by the game provider.

7.3 Betting Limits

When playing with a bonus balance, maximum bet limits may apply on certain games. These limits will be stated in the promotion's terms.

7.4 Technical Issues

If a technical error in any game results in an undue advantage, that round's result will be considered void. cb998's decision on such matters is final.

8 Privacy & Data Protection

cb998 gives the highest priority to protecting your personal information. All data is stored and transmitted securely using SSL encryption technology.

To learn more about how your information is collected, used, and protected, please read our Privacy Policy.

8.1 Use of Data

• For account verification and management.
• For transaction processing and fraud prevention.
• For providing customer support.
• For meeting legal and regulatory obligations.

8.2 Sharing Data with Third Parties

cb998 does not sell your personal information to any third party. However, partners who assist in delivering services (payment processors, game providers) may have limited access to necessary information.

9 Responsible Gaming

cb998 takes responsible gaming very seriously. We want our platform to remain safe and enjoyable for all members.

9.1 Self-Control Tools

Users can make use of the following tools:

• Setting deposit limits.
• Temporary account break (cooling-off period).
• Permanent self-exclusion.

9.2 Sources of Support

If you or someone you know is struggling with a gambling problem, please seek professional help immediately. Detailed guidance on responsible gaming is available on our Responsible Gaming page.

10 Limitation of Liability

cb998 strives to provide uninterrupted service as much as possible. However, we will not be held responsible in the following situations:

• Game losses due to internet disconnection.
• Technical errors in third-party software.
• Unexpected server maintenance or downtime.
• Presence of malware or unauthorized third-party programs on your device.
• Force Majeure circumstances.

cb998's total liability for any single incident will not exceed your account balance at the time.

11 Dispute Resolution & Contact

11.1 Complaints Process

In case of any dispute or complaint, please first contact our customer support team. cb998 is committed to resolving all valid complaints fairly and promptly.

11.2 Contact Methods

• 24/7 Live Chat: Directly through the platform's live chat (Bengali & English).
• Email: [email protected]

Our support team is active 7 days a week, 24 hours a day.

11.3 Final Decision

cb998's decision on any dispute will be considered final, though it will only be made after reviewing all relevant information.

12 Service Changes & Termination

cb998 may, at any time and for any reason, with or without prior notice, take the following actions:

• Modify, suspend, or shut down any part of the platform.
• Add or remove any game or section.
• Update these Terms.
• Modifying or discontinuing promotional offers.

For significant changes, a notice will be sent to the registered email or posted on the platform.

13 Intellectual Property

All content displayed on the cb998 platform — logos, designs, game graphics, text, and software — is the intellectual property of cb998 or its respective licensees. Any use of this content beyond personal, non-commercial use is prohibited.

All trademarks and intellectual property of third-party game providers are owned by their respective owners.

14 Applicable Law & Jurisdiction

These terms and conditions are governed and interpreted in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, both parties will first attempt to resolve the matter through amicable discussion.

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect.